We’ve spent years designing luggage that lasts. From the way it rolls to the way it wears, we believe every detail should feel right—before, during, and after your trip. But we also understand that sometimes the only way to know if it’s right for you is to see it, feel it, and try it at home.

That’s why we offer 30 days from the date of delivery to decide if your Traveler’s Choice luggage is the right fit. During that time, feel free to pack it up, roll it across the room, and explore its features. We just ask that the item stays in brand new, unused condition and is returned with all original packaging, parts, and paperwork.

If your order came with a gift, please include it in the return. If the gift is missing or not in its original condition, its retail value will be deducted from your refund.

When you’re ready to return, we’ll provide a prepaid shipping label. A small fee for the label will be deducted from your refund, but we don’t charge any handling or restocking fees. Once your return is received, please allow up to 14 business days for us to process your refund. Your financial institution may take additional time to post the credit.

To start a return, visit returns.travelerchoice.com. And if you have any questions along the way, our support team is always here to help.

If you purchased your Traveler’s Choice product from another retailer or website, your return or exchange will need to go through them directly. Each partner has its own return policy, and they’ll be best equipped to assist you.

We’re always happy to help with product questions or warranty support, but for refunds or exchanges, please contact the original place of purchase.

We currently do not offer direct exchanges. If you'd like a different size, color, or style, you're welcome to return your unused item within 30 days of delivery and place a new order for the one that suits you best.

This allows us to process your refund quickly while making sure you get exactly what you need for your next trip.