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Shipping Policy

Our fulfillment center processes all orders on a first order first serve basis. All orders are typically process within 2-3 business days (Monday - Friday). Any orders submitted on weekends or holidays will be processed on the following business day.

After your order is shipped, an email will be sent to you to let you know your package has been processed. Please allow 1-3 days for your tracking number to be updated by the carrier.

If you did not receive an email with tracking information, please contact us by submitting your questions below.

Currently, we offer free standard ground shipping on all orders within the United States.

There is a shipping fee to the states of Hawaii & Alaska as luggage are oversized packages.

We are unable to deliver to Puerto Rico, APO/FPO, PO Box Address, and other US Territories.

The number of business days between shipment and delivery will depend on the destination location. Refer to the below map for estimated ground delivery. Please note that ground deliveries occur during normal business hours and days. (Mon - Fri excluding holidays)

There may be unexpected delays due to the holiday or weather, if you have any questions, please reach out to us below for your package's status.

During checkout, you will receive an option to move your order to the expedited processing queue. This usually reduces the processing time by 1-2 days. Please note that expedited processing only expedites the processing time of your package and does not expedited the shipping time of your package. For more information about expediated shipping, please read the next tab.

Expedited shipping is offered at checkout. If you did not purchase expedited shipping at checkout, please reach out to us below for us to give you a quote. All UPS expedited service options only deliver Monday through Friday and exclude holidays.

We are not responsible for shipping delays due to inclement weather and we do not issue refunds for shipping costs if a delivery date is missed. Please contact UPS for more information about any refunds for shipping delays. We are in no way affiliated with UPS and have no control over how fast a package is delivered after it leaves our fulfillment center.

We currently do not offer any international shipping at this time.

Our system will attempt to validate the shipping address provided at checkout to ensure the address is valid. If our systems is unable to validate the address, we will reach out to the email provided. If we are unable to contact you or if we do not receive a response, the order will be cancelled and refunded.

If a PO Box address is provide, we will reach out to you for an alternative address. UPS can not deliver to PO Boxes.

In the event the package gets returned to us, we will cancel the order and provide a full refund of the original purchase price minus the shipping and handling charges.

We strongly suggest you to verify your order confirmation for any errors before your order is processed and shipped. Traveler's Choice will not be held responsible if a wrong or incomplete shipping address was provided at checkout.

As stated during checkout, Traveler's Choice is not liable for any packages that are damaged if the customer opted out of the insurance policy. The box is automatically clicked, should a customer uncheck the box, Traveler's Choice is no longer liable for the damages of the package during transit.

If Route insurance was purchased, please reach out to us and we will help you file a claim with Route to get reimbursed or to get a replacement shipped out as soon as possible.

As stated during checkout, Traveler's Choice is not liable for any packages that are lost or stolen if the customer opted out of the Route insurance policy. The box is automatically clicked, should a customer uncheck the box, Traveler's Choice is not liable for lost or stolen packages during transit.

If Route insurance was purchased, please reach out to us and we will help you file a claim with Route to get reimbursed or to get a replacement shipped out as soon as possible.

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