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FAQ

Mulberry Comprehensive Protection Plan

If you have purchased Mulberry's comprehensive protection plan during your purchase, your luggage has extra protection. Mulberry covers the following damages:

• Food & beverage stains

• Human & pet bodily fluids

• Accidental rips & tears

• Broken zippers, wheels & handles

• De-lamination

• Seam separation

• Product defects, once the manufacturer's warranty expires

How do I file a claim?

Please reach out to help@getmulberry.com, a Mulberry representative through your online account portal or call Mulberry at (917) 994-6394 to speak with a Mulberry representative to get help with filing a claim.