FAQ
Mulberry Comprehensive Protection Plan
If you have purchased Mulberry's comprehensive protection plan during your purchase, your luggage has extra protection. Mulberry covers the following damages:
• Food & beverage stains
• Human & pet bodily fluids
• Accidental rips & tears
• Broken zippers, wheels & handles
• De-lamination
• Seam separation
• Product defects, once the manufacturer's warranty expires
How do I file a claim?
Please reach out to help@getmulberry.com, a Mulberry representative through your online account portal or call Mulberry at (917) 994-6394 to speak with a Mulberry representative to get help with filing a claim.