Warranty Length Duration
Warranty length
Coverage against manufacturing defects starts on your purchase date. Find your collection below to see how long it runs.
- What's covered
- Manufacturing defects in materials and workmanship
- Replacement parts
- Always free. You only pay to get them delivered.
- Review time
- 1 to 2 weeks after submission
- Coverage area
- All 50 US states
Have a US Traveler, Travel Select, Pacific Gear, or Elite Luggage product? Those brands are covered under a separate warranty program at travelerluggage.com.
Warranty length by collection
Coverage starts on the original purchase date and applies to manufacturing defects in materials and workmanship. In sets and bundles, each piece carries its own collection's warranty.
| Collection | Warranty |
|---|---|
| Archer | 3 years |
| Bell Weather | 2 years |
| Breenon Backpack | 2 years |
| Customized Print Carry-On | 2 years |
| Edinburgh II | 3 years |
| The Everyday Sling | 2 years |
| Froster Packing Cubes | 1 year |
| Jericho | 2 years |
| JoJo the Bear's AdventureKids carry-on spinner | 2 years |
| Lares | 2 years |
| MarkhamLuggage | 3 years |
| Markham Backpack | 2 years |
| MaxPorter II | 5 years |
| Millennial | 10 years |
| Mykel | 3 years |
| Pagosa | 2 years |
| Phenom | 3 years |
| Ruma II | 2 years |
| Silverwood Softside | 2 years |
| Ultimax IISpinners and sets | 3 years |
| Ultimax IITrunk spinners | 5 years |
Legacy collectionsNo longer sold, still covered
These collections have left the lineup, but coverage runs from your purchase date as usual. Have your proof of purchase ready when you file a claim.
| Collection | Warranty |
|---|---|
| Candlewood | 2 years |
| Charvi | 2 years |
| Continent Adventurer | 3 years |
| Continent Adventurer Trunk | 5 years |
| Dana Point | 2 years |
| Ember | 2 years |
| Granville II | 5 years |
| Monterey | 2 years |
| Riverside | 3 years |
| Silverwood I Hardside | 3 years |
| Silverwood II Hardside | 3 years |
| Vale | 2 years |
| Vulkan | 3 years |
Coverage details, exclusions, and replacement delivery fees live on the warranty page. Still not sure about your bag? Contact our support team.
Don't see your collection?
Reach out through the contact form below. Tell us about your bag and we will confirm your collection and coverage window.
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Since 1984
We stand behind every bag.
Four decades of building luggage that comes home in one piece. When something does go wrong, a real person here sorts it out. Designed in California.